We want to be responsive to your questions or issues.
Our goal is to maintain a high level of customer satisfaction with our products
and service. If you have any questions or concerns contact us.
As the problem of email spam has grown, many network administrators and Internet
Service Providers have installed spam-blocking programs that filter out email
that could be spam. Many of us have installed spam-blocking programs on our
computers as well.
These spam blockers sometimes treat legitimate email messages as spam and are
blocked or routed into a Junk Mail folder. It is estimated these programs
produce between 3% to 15% false positives.
We acknowledge the receipt of your order; send care suggestions, and answer
questions or comments (generally within 24 hours) by email. If you haven't
received a response from us, check your Junk Mail folder and/or add us to your